Question 1

Is BULU free?

Accepted Answer

Yes. Finding places, the community feed, one pet profile, reminders and five documents per pet are free. BULU Pro adds unlimited pets, an unlimited document vault, household sharing invites and removes ads.

Question 2

Which cities does BULU cover?

Accepted Answer

23 cities across Malaysia and Singapore, including Kuala Lumpur, Petaling Jaya, Johor Bahru, Penang, Ipoh, Malacca, Kuching, Kota Kinabalu and Singapore. You can follow more than one city at a time.

Question 3

How do I find a vet near me?

Accepted Answer

Open the map or search. BULU lists thousands of veterinary clinics, groomers, pet shops, parks and pet-friendly cafés across Malaysia and Singapore, each with photos, opening hours, phone number and one-tap directions.

Question 4

Which devices does BULU work on?

Accepted Answer

iPhone, iPad and Android phones and tablets. One account keeps your pets, records and reminders in sync across all of them — and one BULU Pro subscription covers every device you sign in on.

Question 5

Does BULU work offline?

Accepted Answer

Yes. The whole place catalogue is stored on your phone, so browsing, search and the map keep working without a connection — useful when you need a vet and the signal is gone.

Question 6

Can my family share one pet's records?

Accepted Answer

Yes. Household sharing invites a partner or family member with a six-character code. Shared pets, shared records, shared reminders — with a note of who last edited what.

Question 7

Is BULU for cats or dogs?

Accepted Answer

Both — and the rest of the family too. Malaysia is a cat-first country and BULU is built that way, but every feature works the same for dogs, rabbits, birds and any other pet you add. Multi-pet homes are the normal case, not the exception.

Question 8

Can I track pet insurance in BULU?

Accepted Answer

Yes. Each pet profile stores the insurance provider, policy number and expiry date, and BULU reminds you before the policy lapses — with a three-day heads-up, so renewals never surprise you.

Question 9

How is BULU different from other pet apps in Malaysia?

Accepted Answer

Most pet apps list cafés and parks and promise vets 'coming soon'. BULU's full catalogue is live today: veterinary clinics, groomers, pet shops, boarding, trainers and shelters — 4,000+ places across Malaysia and Singapore, stored offline, each with a dated verification status.

Question 10

Can I post or promote a pet event on BULU?

Accepted Answer

Yes. Anyone can post a pet event in the Community tab — cat shows, expos, meetups, adoption or vaccination drives. Every event is reviewed by a human before it appears, and attendees RSVP as going or interested so you see turnout building. Organisers in Malaysia and Singapore can also ask us for featured placement and a push notification to pet owners in their city.

Question 11

How can my pet business be featured on BULU?

Accepted Answer

If you run a vet clinic, grooming salon, pet café, pet shop, boarding house, a pet food brand or pet events in Malaysia or Singapore, BULU can feature your business on the app's home screen and send promotions to pet owners in your city. Basic listings are free — write to us through the contact form to claim your listing or talk about advertising.

Question 12

Can I adopt a pet through BULU?

Accepted Answer

Yes. The community feed carries adoption posts from owners and rescuers across Malaysia and Singapore — contact them on WhatsApp in one tap. The map also has a Shelters & adoption category, so you can visit SPCA and other shelters near you in person.

Question 13

What should I do if my pet goes missing?

Accepted Answer

Post a missing-pet alert on BULU. It appears region-wide across Malaysia and Singapore — not just your neighbourhood — stays marked urgent until your pet is found, and anyone who spots them can reach you on WhatsApp in one tap. You can also share the alert as a designed poster to Instagram, WhatsApp and Facebook.

Question 14

Can I find pet boarding or a cat hotel on BULU?

Accepted Answer

Yes. Pet hotels and boarding are one of BULU's ten place categories, with photos, opening hours, phone numbers and directions — so you can compare options and call ahead before you travel. Grooming salons, vets and pet shops are covered the same way.

Question 15

How are adoption and missing-pet posts kept safe?

Accepted Answer

Every community post is reviewed by a human before it appears in the feed. Missing-pet alerts stay marked urgent until the pet is found.

The BULU blog

Pet events in Malaysia & Singapore: the ones worth marking, August–October 2026